Shipping Policy

We ship research-use-only products with care, discretion, and reliable tracking. Details below outline standard processing and delivery expectations.

Processing Times

Orders are typically processed on business days. In-stock orders placed before 2 PM EST are prioritized for same-day processing whenever possible. Orders placed after cutoff times or on weekends/holidays are processed the next business day.

Shipping Methods & Rates

Available shipping options and rates are displayed at checkout and vary by destination and service level. If you require a specific carrier or special handling, please contact our team before placing your order.

Discreet Delivery

Shipments are packaged discreetly and securely. Where applicable, temperature-stabilized packaging is used to protect research materials during transit.

Tracking & Delivery

Once your order ships, we send a tracking number by email. Please allow time for carrier scans to populate. Delivery estimates are provided by the carrier and may be impacted by weather or service disruptions.

Address Accuracy

Please verify your shipping address at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses. If you notice an error, contact support immediately.

Need Help?

If you have questions about shipping or need a custom delivery option, reach out through our contact page.